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Incorrect Sales order Revision

in Order Management 1 comment

Summary:

We have an issue in sales order revisions. The sales orders are created through rest services. Sales order creation / update requests are coming from Oracle WACS (Utilities and Asset management cloud).

 I created an ISO through the integration and 8 Material lines are added to the sales order in ERP. Sales order header is in processing status. Lines are in scheduled status due to the pause task being used.

We cancelled these 8 lines through the integration.

All the lines got cancelled. ISO header in processing status. ISO lines are in cancelled status. New revision created.

Then we add additional 8 lines to the same sales order later. It created multiple revisions. Instead of adding all the 8 lines to a single revision, these 8 lines added to different revisions.

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