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Leave accrual defaults to previous work schedule

Received Response

We have an employee who has changed their working hours and their work schedule during the current leave year, moving from 29 hours per week to 33 hours per week. So, they currently have two work schedules on their record - one set to end on the last day of the month that they worked that schedule and the 'new' schedule set to start on the first day of the following month.

Now when the employee books leave, their leave balance accrual defaults to their 'old' accrual rate of 29 hours per week, rather than 33. This means that when they book leave, they have a lower leave balance than they should as the system displays a leave balance that would be the case if they were working 29 hours per week, rather than 33 per week.

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