Employee booked hours in Plan XX but the accruals shown in incorrect month — Cloud Customer Connect
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Employee booked hours in Plan XX but the accruals shown in incorrect month

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edited Mar 15, 2024 10:41AM in Workforce Management 3 comments

Summary:

Employee 1 booked in Plan name **** only in February 2024, in Janury 2024 she doesn't have that kind of hours booked, but the accruals in Plan name **** are shown for Janury 2024. I withdraw then recalculate the plan and also run the process calculate accruals and plan balances but still the hours are shown in Janury 2024.

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