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How to create Pending Worker if Candidate has a Non Worker Assignment

Received Response

Hi Experts,

We currently have duplicate check enabled when moving Candidates to "Move to HR" option. All this is working good. But we are seeing issues when system finds a duplicate match.

Majority of the cases are those where the duplicate match is a Nonworker relationship. How do we handle this situation?

  1. We are not seeing Create Pending Worker option once the Duplicate Check pops up.
  2. Do we need to merge the candidate record with the nonworker record?
  3. How to we continue to create a Pending worker for an existing valid match?

Please advise on available options

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