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ISP invoice without PO is not getting for approval to requester

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Summary:

ISP invoice without PO is not getting for approval to requester

Content (please ensure you mask any confidential information):

We have a customer who has raised a P1 incident where when they create ISP invoice without PO, it is not getting for approval to requester. As per them the functionality was working.

we have also raised a product SR also but there has been no solution

Version (include the version you are using, if applicable):

23D

Code Snippet (add any code snippets that support your topic, if applicable):

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