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"view image" in oracle fusion receivables works for few transaction and shows blank pop for others

edited Mar 22, 2024 3:27PM in Receivables & Collections 1 comment

I have created a custom template for a BU and added it to the main seeded template in bill presentment for the "view image" feature in oracle fusion receivables manage transaction page and it works for few transactions/invoices but shows blank pop up for other transactions/invoices for the same BU. Can anyone pls tell me why this happens and what I can do to rectify this issue.

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