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Subscription Stuck in Pending Approval without Notification

Summary:

We duplicated a subscription, submitted it, status is 'Pending Approval'. But no notification is triggered. Can anyone please tell if anything is wrong in our approval flow or something else needs to be checked?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

23D

Code Snippet (add any code snippets that support your topic, if applicable):

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