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Oracle Social Network end of life - How to handle AR Approvals since there is no workflow

edited Mar 22, 2024 11:54AM in Receivables & Collections 6 comments

Summary: We are using social network to provide notification that a receivable invoice or credit memo is ready for review and approval and once approved that it is ready for final review and post. This is a work-around process we came up with in the system when we were advised that there were no approval workflows in Receivables.

Now with OSN slated to be decommissioned as of 24C - wondering if anyone has a workaround?

Examples of use for OSN currently - user would create a transaction for specific customers and reach out to a team to discuss and track a conversation and approval, when granted, to complete the invoice and bill the customer.

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