Ability to split RMA return order line into multiple schedules, similar to sales order fulfillment
Summary:
Ability to split RMA return order line into multiple schedules, similar to the sales order fulfillment line split functionality.
You are able to split a forward order line, into multiple delivery schedules before the order is getting shipped.
Similar functionality we need for the return order line (RMA) to be able to split into multiple schedule dates for picking up the goods at the customer.
Content (please ensure you mask any confidential information):
Business scenario:
Customer returns a big sales order for X number of boxes (say qty of 100). The return order (RMA) gets created for this.
The carrier, that will pick-up the RMA at the customer, informs that it cannot pick up all the boxes at once on the agreed date; they can only pick-up Y boxes (say qty of 60) at that date. For this scenario we must split the return order line into the below schedule: