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Is the IDR decision tree history stored somewhere and if so is it visible to users?


Summary: We are experiencing cases of suppliers not following the BU derivation despite sender email rules being setup in the system. Is the logic which IDR follows to determine what BU and supplier a scanned invoice should be created under held in the system and if so is it visible to users?

Trying to diagnose IDR mis-recognition issues are proving difficult without any output from the system explaining / showing why it behaved in the way it did - without this any adaptive learning undertaken is based on guess work and can potentially make the IDR results worse for the supplier.

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