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Journal entry was created with a different GL combination than the one that was entered in the ADFdi

in Subledger Accounting & Accounting Hub 1 comment

Hi,

I would like to know if anyone has experienced this issue and if you may not the cause. This happens several times in our production environment from different users and we are not able to reproduce it in non production environment. Unfortunately, since we cannot reproduce, we didn't get any answer as to why it happened from the SR that was opened.

Steps user performed:

  1. (N) General Accounting > Journals > Tasks > Subledger Accounting - Create Subledger Journals in Spreadsheet
  2. Choose the Ledger and Journal Source (Create for a subledger - AHCS) and generate a new ADFdi
  3. User enters all the required details for the journal entries

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