How to skip the invoice step from sales order with particular order type and for a specific customer
Hi Team,
I'm trying to create a customer orchestration process for the below requirement and I'm attaching some screenshots, please advise what i need to amend in the shown rule.
Requirement:
Order type is equal to A and the customer name/ID is ABC.
So for the above condition, the system should skip the invoicing task and get closed status after the shipped task.
with the first screenshot where the ''X'' is "Y" condition is mentioned is working and I'm getting the closed status after shipping, but in addition to this I want to make the rule work only for specific customers, so I formed the condition with ship-to party id but it is ignoring the condition and skipping the invoicing task for other customers as well whose ship to party is not mentioned in condition.