Cannot search for employees in Add time Card Page under My Client Groups

Summary:

Cannot search for employees in Add time Card Page under My Client Groups

Content (please ensure you mask any confidential information):

I have enabled the enhanced time cards following these steps

However when my specialist is navigating to my client groups> add time card

They are only able to see themselves and cannot search for anyone else?

However if they navigate to My Team>add time card they can search for anyone, even people outside of their direct reports

Can anyone assist with why this is happening please?

Version (include the version you are using, if applicable):

24A