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Assistance for Classic to Next Gen HR helpdesk
Summary:
We have Classic HR helpdesk enabled from Service offering ,However for Next Gen we have to enable it from HR Helpdesk offerening.
Can anyone please confirm once i enable it from HR Helpdesk offerening , do i need to disbale it from Service offerening or leave it as it is?
Please find screenshot of current Classic HR Help set up:
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