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Is it possible to include customer information in lockbox BAI2 format

in Receivables & Collections 6 comments

Summary:

Hi,

We have the issue in Automatch process in case of receipt with multiple transactions of different customers. Where in Oracle suggested that we have to send customer information in import, Document reference:Imported Receipt Is Showing Recommendation Messages: Multiple Customers For Selected Recommendation (Doc ID 2532784.1)

Receipts are created from Lockbox and format is BAI2. In Manage Transmission Format for Lockbox, I have reviewed and understand that record 6 has customer account number field and 4 has Invoice Number and Amount fields. Can we have option to include Customer Name or Number in Import file?

What customer information need to be included in BAI2 file so that auto match process will auto-apply receipts to transactions of different customers?

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