Unable to create Knowledge Group / Knowledge Dialogs in ODA

Summary:

Hi All,

There is a functionality of Knowledge Group which is introduced in ODA. We followed standard documentation shared in link below

1.  to open the side menu and select Settings > Additional Settings.
2. Select the Conversation to Knowledge tab.
3. Click + Knowledge Group.

We are unable to find "Conversation TO Knowledge" Tab and hence unable to proceed.

Any pointers on this is highly appreciated.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

Version 24.02

Code Snippet (add any code snippets that support your topic, if applicable):