You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Sales orders stuck on awaiting Billing

Received Response


We have five sales order credit notes stuck on Awaiting Billing. They are showing in Billings/ Import Exceptions. Downloading the ManageAutoInvoiceLines.xlsx spreadsheets we learn that the error is "You don't have approval limits set up for refunds." Why is this error being reported. These credit notes are just credit notes with line type "Return for credit and return the item". They are not refunds.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!