You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Knowledge Article's Attachment in OB Email Message sent from SR

edited Apr 22, 2024 1:34PM in Knowledge 1 comment

Summary: How to include the Knowledge Article's attachment in outbound email message being sent from SR. Currently when article is inserted as text or link, only article body can be viewed. Article's Attachments are not sent as part of the outbound email.

Version (include the version you are using, if applicable): 24A

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!