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Eloqua creating Contacts with Old Email addresses when SFDC contacts are merged

Accepted answer
in Eloqua 4 comments

Anybody else experienced this oddity? Have a solution by chance?


We have 2 contacts in Salesforce with the email address Our SF team is on a dupe merge mission so those 2 contacts get merged into 1. Wonderful - HOWEVER - one of the contacts used to be It was updated to the correct hello@ many years ago.

And for reasons unknown to us, hence this desperate plea for help, Eloqua creates a contact with the years-old, bad email:

Any & all help is very much appreciated! Thanks!

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