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How to create Activities Tasks Template in Fusion Service?

in Fusion Service 2 comments

Summary:

We can create standalone tasks in Service Request under Activities subtab. However, we have a requirement to auto populate set of tasks when the new SR is created for specific SR category. I am exploring the option to create tasks template in Activities and Add the template to Service Request. This functionality available in Fusion Sales (see below links) but haven't found something similar in Fusion Service. Any help how this can be achieved?


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24A


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