Beneficiary missing some data

Summary:

Hello!

I am using subject area Benefits - Enrollment Real Time to pull out primary beneficiaries.

I have a record in file that is missing some data.

EMP Person Number Beneficiary Name

Beneficiary Address Line1

City

Region2

ZIP

RLTP

%

Plan Name

203207

Spouse

100

LIFE

However, when I look at the person, they have a name and address

This is only for four records out of 750.

ANy idea why this data is missing? Is there a synch process i can run?

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