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Sales Order Approval Attribute" Created by" Update Capability

edited May 2, 2024 6:26PM in Order Management 2 comments

Summary: We need the capability to update the attribute" Created By" During the Order Import. —— No Issue in SO Creation from Oracle UI

Content (please ensure you mask any confidential information): We are not Creating Sales Orders from Oracle UI. We are importing them through the Quote System(REST API) and EDI(FBDI—no SO Approval is required for these orders). When a Sales Order gets imported, the CREATED_BY and SUBMITTED_BY Fields Are updated with the Integration Login, as this Login is used to Import the Orders.

We are going to use the Employee Supervisor hierarchy. Since the Integration user is there, we can't use this. We are storing the actual employee email IDs in the Sales Order Header EFF who submitted the actual Quotes on behalf of the Customer. If we want to use the EFF in SO Approval, we have to make abound 600+ Approval Groups, and their Maintenance is Cumbersome.

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