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How to clear ACH transactions?

Summary:

ACH transactions are still showing negotiable in our system despite them being on statements from the bank (JPM).

Content (please ensure you mask any confidential information):

Is it possible to clear ACH transactions in payables? Right now they are not clearing and we are not sure if they should and if they should what do we need to tell JPM to change on their end?

Version (include the version you are using, if applicable):

24A

Code Snippet (add any code snippets that support your topic, if applicable):

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