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How to Prevent split line from OM to interface to OTM

edited Apr 28, 2024 2:59PM in Order Management 2 comments

Summary:

How to prevent split lines from going to OTM? The order line is for quantity 10, shipped 8 from WMS, order line is split into lines 1.1 and 1.2. Line 1.2 users have to review and decide whether to send to OTM or not by either modifying the scheduled ship date on line 1.2 to a new date or canceling the line if the customer does not want the back order line.

Content (please ensure you mask any confidential information):

in order to do this, we modified the OM orchestration flow. We added a condition in the Line Selection criteria to skip the "Send Request to Transportation Management" step if the fulfillment line is split from the line. Line selection criteria added FLine.fulfillmentSplitRefId is null

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