You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now

Case Management - difference between Add Employee, Add Employee Contact and Add Contact

edited Apr 30, 2024 9:30AM in Work Life Solutions 1 comment

Summary:

What is the difference between these smart actions and how are they supposed to be used?

Content (please ensure you mask any confidential information):

When you use either of these smart actions, the below happens for all of them

  1. You are able to search for employee in the organization and add them
  2. All of the added employees are visible in the Contacts area
  3. You are able to make them as primary or remove them

When the system does the same thing for all these smart actions, what is the need to have them as separate actions?

Version (include the version you are using, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!