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Report a Life Event - Redwood page error

in Benefits 16 comments

Summary:

Attempting to use the Report a Life Event (Redwood page) as an Employee get the following Error: You don't have permission to insert, update, or delete this record. (BEN-991284) Details: You can insert, update or delete only if you have the privileges.

All other Redwood pages work, i.e., Person Benefit Groups, Benefit Relationship, and People to Cover. The Report a Life Event redwood page was working until last Thursday. It is not working in my client and another client's non production environment.

Steps Taken:

  1. Enabled master profile options: ORA_HCM_VBCS_PWA_ENABLED
  2. Enabled page specific profile options: ORA_BEN_ADMINISTRATIVE_ENROLLMENT_REDWOOD_ENABLED and ORA_BEN_SELF_SERVICE_ENROLLMENT_REDWOOD_ENABLED

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