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Subscription Trend Reports

in Subscription Management 4 comments

Summary:

No Data is presented in Subscription Trend Reports

Content (please ensure you mask any confidential information):

While trying to run reports under "Cohort Retentions Dashboards" or "Customer Dashboard", all dashboards are returned with null data. We have considerable Subscriptions in the instance and have run the below 2 ESS jobs as well. But still no details are pulled into the Dashboards.

Reports like "Retention MRR", "Customer Dashboard" etc. are not returning any relevant data.

Is there any other setup or anything that is needed to see meaningful analysis?

ESS Jobs that were run:
• Aggregate Historical Subscriptions Data for Reporting
• Aggregate Incremental Subscriptions Data for Reporting

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