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Unable to search for employees under Additional Person Info Quick Action

Summary:

Unable to search for employees under Additional Person Info Quick Action

Content (please ensure you mask any confidential information):

Hi Team, we are unable to search for employees under Additional Person Info Quick Action from one of my Custom roles. But I have added all the required privileges. I have compared it with the same role that is there in other instance privileges (the other instance role is working as expected) and all the privileges are matching.

I have compared the following:
1. Functional Security Policies Privileges

2. Data Security Policies

3. Role Hierarchy Privileges

Can someone help me on this topic why is this happening and provide me a solution?

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