How are aggregate responses being calculated?

Summary:

How are aggregate responses being calculated in Internal Qualification with multiple responders and with a response that is excluded from Scoring?

Content (please ensure you mask any confidential information):

An internal qualification has been generated from an initiative that has been launched to 4 internal responders where one responder has choses a response that is excluded from scoring. Then, as per checking the figures it seems that there is a confusion on how the aggregate responses are being calculated on this scenario. Please refer to the screenshot below for reference.

Version (include the version you are using, if applicable):

24A