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OCI: Unable To Log In to Instance After Upgrade From OL7 to OL8 

Applies To: 

Oracle Cloud Infrastructure  

Oracle Linux 

 

Symptoms: 

Customer unable to log in to Oracle cloud instance after a upgrade from OL7 to OL8 

Logs in /var/log/secure : 

2024-05-07T18:46:46.935233+00:00 <Node> sudo[250766]:alert: opc : PAM account management error: Permission denied ; TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/su - oracle -c test -d /var/opt/oracle/dbaas_acfs/ukluleog/opc/db/reports/archivelogs/; echo $? 
2024-05-07T18:46:46.966473+00:00 <Node> sudo[250767]:err: PAM _pam_load_conf_file: unable to open config for system-auth 
2024-05-07T18:46:46.966737+00:00 <Node> sudo[250767]:err: PAM _pam_load_conf_file: unable to open config for system-auth 
2024-05-07T18:46:46.966764+00:00 <Node> sudo[250767]:err: PAM _pam_load_conf_file: unable to open config for system-auth 
2024-05-07T18:46:46.966807+00:00 <Node> sudo[250767]:err: PAM _pam_load_conf_file: unable to open config for system-auth 

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