Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

RSSP - Purchase Requisitions (New) blank screen for some users & they cannot use the functionality

in Self Service Procurement 10 comments

Summary:

We have enabled Responsive Self Service Procurement but some users have a blank screen when they go into the Purchase Requisitions (New) tile and cannot use the functionality, and others access it fine without any issue, even though they have the same access.

For the users we cannot get working we have tried Edge, Chrome, Firefox - incognito/private windows - clearing browser cache.

Has anyone seen this problem & do you know how to fix it?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

24B


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!