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OPA to trigger a "named event"?

edited Aug 4, 2015 9:09AM in Intelligent Advisor for Fusion Service 3 comments

Content

Hello forum,

I need to know whether, on completion of an embedded (within Service Cloud) OPA form, a “named event” be triggered in Service Cloud?

We could trigger a Custom Process Model (CPM) in Service Cloud as a result of an update but this is more complex and is considered a customisation.

Thanks
Jonathan

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