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"Need help?ContactUs" in Benefits Self Service should goto common email box instead of single AOR

edited May 17, 2024 7:46AM in Benefits 1 comment

Summary:

Our client requirement is to see common email under contact us section. Even though it shows the benefits representative name and email which we assigned in Core HR, client don't want to send out emails to a specific employee or representative. All emails should be sent to common email address. Is there any work around for this?

Content (please ensure you mask any confidential information):

Thanks and regards

Sravani

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