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How to cost employees without earnings but have Employer Liabilities?

in Payroll and Global Payroll Interface (GPI) 4 comments

Summary:

Even while following the guide for setting up info elements to cost employees without earnings to process employer liabilities, the liability still goes to expense. This is a request for troubleshooting.

Content (please ensure you mask any confidential information):

Users have scenarios where they have employees who have zero earnings during a pay period, but have employer contributions. In such case, when user try to distribute the employer contributions, this is resulting in the lines being placed into Suspense Account.

Sequence of events:
We are following the instructions given in this document: https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=210528555463403&parent=EXTERNAL_SEARCH&sourceId=FAQ&id=2808358.1&_afrWindowMode=0&_adf.ctrl-state=97tsajjyy_4

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