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Video Chat Readiness White Paper — Cloud Customer Connect
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Video Chat Readiness White Paper

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edited Apr 21, 2017 8:20PM in Communication Channels 7 comments


Are you thinking about Video Chat for your contact center? It can be an easy, cost-effective way to communicate and collaborate with customers in a way that's both highly personal and highly efficient!

But there are some nuances to Video Chat that require some planning... Check out the attached paper to read through 10 things to think about before deploying Video Chat in your contact center.

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