Knowledge Article: Entering a Charge Account vs. Selecting an Existing Charge Account in RSSP

Summary:

How do I enter a charge account where the combination doesn't already exist in RSSP? This has been a question that has surfaced recently. This article seeks to offer guidance on how to accomplish this.

Content (please ensure you mask any confidential information):

Hello Customers and Support,

We have seen questions with respect to usage of Charge Accounts in RSSP. In RSSP, we support the following features:

a) You can enter a charge account by individually selecting one or more segments or

The mode by which to achieve the two requirements above is described in the attached document. Please review.