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Formatting a Phone Number in a Customer Interview — Cloud Customer Connect
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Formatting a Phone Number in a Customer Interview

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edited Jul 21, 2016 10:09PM in Intelligent Advisor for Fusion Service 9 comments

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I am asking for a phone number in one of my OPA interviews. I map that field back to Service Cloud.  I want the phone number entered in the format ****-****-XXXX.  I tried using the Phone.PhoneType Attribute but even without mapping I get an error that the Input Style Text Box is not Valid.

Is there a way I can mask the input to force that for an interview?

 

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