Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

Redwood HR Help Desk : how can we make Fields Read Only on My Help > Edit SR Page

Summary:

Hello Experts,

We hope this message finds you well.

We are looking to make the fields "Severity," "Status," "Critical," and "Category" read-only on the My Help Page > Edit Service Request, so that employees cannot change them.

We are attempting to implement this solution using VBS, but we have not been able to locate the read-only checkbox for these fields in VBS.

Could you kindly let us know if we might be missing any steps or if this functionality is not yet available in the system?

Please find the attached screenshot for your reference.

Thank you very much for your assistance!

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!