How to ensure that the expenses tile shows where it is in the approval process accurately

Summary:

I have found that the expenses tile shows the first approver only, even when it has escalated to the next person in the chain due to inactivity from the first person, is there a way to ensure that the tile accurately shows where it is in the approval chain as this is causing lots of confusion?
We have it to escalate every 7 days if the person hasnt actioned the approval