Error -- Unable to find eligibility for the dependent.

Summary:

ISSUE while loading dependents using Benefits Spreadsheet loader.

Content (please ensure you mask any confidential information):

we are performing bulk uploading of benefits dependents using spreadsheet loader. we encounter eligibility error. while checking the dependent eligibility looks good.

any thoughts is much appreciated!

Version (include the version you are using, if applicable):

24A

Code Snippet (add any code snippets that support your topic, if applicable):