Syndicated ProactiveChat widget not working
Content
Hello,
I'm trying to configure the syndicated ProactiveChat widget. Below is my code sample I have generated using the option available in customer portal.
This is working totally fine in one interface. The same code is not working when I change the interface name. Even though, chat agents are available, the popup is not coming.
Can anyone let me know if I'm missing anything?
Thanks,
Gireesh Bhat
Version
May 2016Code Snippet
<html>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<body>
<script type="text/javascript" src="https://<interface>--upgrade.widget.custhelp.com/euf/rightnow/RightNow.Client.js"></script>
<script type="text/javascript">
RightNow.Client.Controller.addComponent(
{
label_dialog_header: "XYZ Pvt Ltd",
label_question: "A representative is available to help. Would you like to start the session?",
label_title: "Do you need assistance?",
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