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Redwood Profile Option HR Help Desk Categories

edited May 22, 2024 6:13PM in Help Desk 3 comments

What is the profile option to disable HR Helpdesk Categories? We're not using Redwood Helpdesk yet and are finding several issues with this Redwood view and would like to turn it off in our UAT test instance.

Navigation: Navigation: Tools>Setup and Maintenance>Search>Manage Service Request Categories for HR Help Desk

Note that I've looked in "Redwood_Pages_with_Profile_Options_for_23B_-_24B" document and HR Helpdesk is not included.

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