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Unable to view or download transmitted payment xml file

Summary:

Unable to view or download payment XML files from "Manage Payment Files". The button is greyed out

Content (please ensure you mask any confidential information):

Does anyone know why the "View" button to access the xml file for transmitted payments is greyed out?

Version (include the version you are using, if applicable):

24 B


Code Snippet (add any code snippets that support your topic, if applicable):

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