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How to send the dunning letter which is in Skip status

in Receivables & Collections 1 comment

Summary:

Hi Team,

We noticed for a customer, at profile history 'Send Dunning Letter' was disabled as a result for a strategy we had to send the dunning letter however, the automatic task went to 'Skip' status.

We enabled now 'Send Dunning Letter' at customer account level. Could you please let us know how to send out the dunning letter now?

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Version (include the version you are using, if applicable):

24B


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