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Extract Eloqua activity data into Unity

edited May 23, 2024 4:46PM in Unity CDP 1 comment

Hello,

Using the out of the box connector, we currently import Eloqua activities into CX Unity, such as form submit, email send, website visit but we need to get the actual activity data.

For example when a contact opens an email we currently see that they have opened an email and click through to open a PDF, but we do not know which PDF they are opening as this data is not available within the out of the box CX unity mapping.

We also tried to import the data via OIC using the Eloqua Bulk API but the required activity detail is only available via REST API and not BULK.

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