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Autoinvoice lines were deleted accidentally

in Receivables & Collections 2 comments

Hi Team,

We use the distributed order orchestration source to create AR invoices using Autoinvoice from order management system.

One of the imported lines was stuck in error, and was deleted erroneously from the interface. As a result, now there is no AR invoice in the system and the Order line is stuck at 'Awaiting billing' in the order management system. If we create the invoice manually, the order will still reflect the status as awaiting billing and will not be closed.

Kindly help on how to correct this issue.

  1. Is there any way that we can update the status in order management to 'closed' by manually creating an invoice?
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