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Restrict Address.StateOrProvince values by Address.Country value in interview — Cloud Customer Connect
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Restrict Address.StateOrProvince values by Address.Country value in interview

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edited Apr 11, 2017 8:10PM in Intelligent Advisor for Fusion Service 2 comments

Content

I'm putting together an interview for CP users where I want the logged in contact to verify and correct, if necessary, basic contact info.

I mapped the country and state/province attributes both In and Out to the Contact's matching fields. 

The problem is that even though I have selected a Country, the list of StateOrProvince values is not restricted to the valid values for that country.

I can't see how to do that in the Policy Modeling application.  Does anyone know if it is possible, and if so, how?

Version

Service Cloud May 2016, CP 3.2, OPA Nov 2016

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