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Restrict Address.StateOrProvince values by Address.Country value in interview

Received Response
edited Apr 11, 2017 8:10PM in Intelligent Advisor for Fusion Service 2 comments


I'm putting together an interview for CP users where I want the logged in contact to verify and correct, if necessary, basic contact info.

I mapped the country and state/province attributes both In and Out to the Contact's matching fields. 

The problem is that even though I have selected a Country, the list of StateOrProvince values is not restricted to the valid values for that country.

I can't see how to do that in the Policy Modeling application.  Does anyone know if it is possible, and if so, how?


Service Cloud May 2016, CP 3.2, OPA Nov 2016

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