The same service category cannot be used for more than one BU.
Summary:
Hello community,
We need to use the same service categories for more than one BU, currently at GUI level it is only possible to select a single BU for each category, but we want all associated users from different BUs to have access to the same categories. Duplicating categories is not an option as it would affect the presentation of results at the reporting level.
How is it possible to make this setting change?
Thanks for your help.
Regards.
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):
Oracle Fusion Cloud Applications24B (11.13.24.04.0)
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