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I cannot login to my Oracle Cloud account

edited Jun 2, 2024 2:53PM in OCI - General 2 comments

— Summary —

I got an email said "There are no Oracle Cloud accounts associated with the e-mail address", but if I register Oracle Cloud with this email, the system shows it is registered.

— Details —

I have had an Oracle Cloud account for about 7 years. In October 2023, I changed my password, and recorded the new password on my papery notebook. But I couldn’t login to the account now. Below is what I tried :

A. Login to Oracle Cloud from

A1: The system feedback: Invalid username or password.

A2. Try the “Forgot Password” in the above page, the system send a password reset notification to the “recovery email”. But I had not set a recovery email. So, I could not get a reset link.

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