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OPA-Service Cloud Connection Problem — Cloud Customer Connect
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OPA-Service Cloud Connection Problem

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edited Jun 23, 2017 8:39AM in Intelligent Advisor for Fusion Service 8 comments

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Hi Community,

I have an issue between OPA and Service Cloud.I checked the message logs:

OPA-ERR-001

SOAP Action "http://oracle.com/determinations/opahub/getendpointmetadata" Error parsing request: Endpoint 'RightNow' is invalid.

Also when i clicked the Connections on Hub, i dont see fields which we write  Rightnow's username and password. So i cannot use the rightnow user which i create for OPA. I attached the screenshot.

Can you please help me?

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